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The Battle of Outreach: LinkedIn InMail vs. Email

Yaro Y.
Updated On
September 13, 2024

Navigating the digital landscape of B2B prospecting requires a strategic approach to outreach. LinkedIn InMail and Email stand as two powerful channels, each with unique features and benefits.

LinkedIn InMail leverages the professional network of LinkedIn, allowing users to send messages directly to any LinkedIn member, even if they are not connected. This can be invaluable for reaching high-value prospects who are active on the platform.

On the other hand, Email remains a ubiquitous tool for communication. It offers a vast reach with the potential for high scalability, making it an essential part of any comprehensive outreach strategy.

Key Takeaway: Choosing the right channel is crucial for successful B2B prospecting. The effectiveness of your outreach can significantly depend on whether you opt for LinkedIn InMail or Email.

This article will dissect the pros and cons of both channels to help you make an informed decision. Dive into specifics like pricing, follow-up capabilities, analytics tools, engagement rates, and more to determine which method aligns best with your outreach goals.

For those considering leveraging advanced tools in their prospecting efforts, platforms like Pipl.ai offer a range of services that can enhance your outreach strategy. From their checkout process that ensures a seamless user experience, to the order confirmation feature that keeps you updated on your purchases, and their PayPal checkout option which provides flexibility in payment methods, Pipl.ai is equipped to support your B2B prospecting needs effectively.


Understanding LinkedIn InMail

Advantages of Using InMail

LinkedIn InMail has transformed B2B outreach by providing a direct and professional way to message potential clients. Here's what makes it unique:

Time-Saving Aspects of InMail Compared to Other Channels

  • Direct Access to Decision-Makers: With LinkedIn InMail, you can bypass gatekeepers and reach the decision-makers directly. This eliminates the time spent navigating through traditional email filters and intermediaries.
  • Pre-Built Templates: LinkedIn offers pre-built messaging templates that save time on crafting each message from scratch. You can customize these templates to fit various outreach scenarios, ensuring your messaging remains consistent yet personalized.
  • Integrated with LinkedIn Profiles: The ability to access a prospect's LinkedIn profile while composing an InMail allows you to personalize your message on-the-fly. This feature lets you quickly reference specific details about the prospect or their company, making your outreach more relevant and engaging.

Ability to Message Active Connections Instantly

  • Instant Messaging Capability: Unlike traditional email, where timing can be uncertain, LinkedIn InMail allows you to see when your connections are active. This increases the likelihood of immediate engagement as you can send messages when recipients are online.
  • Higher Open Rates: LinkedIn InMail boasts significantly higher open rates compared to email (57.5% vs. 21.6%). This is partly due to the platform's professional context—recipients are more likely to open and read messages received on LinkedIn than in their cluttered email inboxes.
  • Response Rates: The response rates for LinkedIn InMail also surpass those of emails, with figures ranging between 10-25% compared to email's 1-10%. This higher engagement rate makes InMail an effective tool for initiating conversations with potential leads.

Real-Life Application Scenarios

Consider a sales executive targeting C-level executives in tech companies. By using LinkedIn InMail, they can:

  1. Identify Active Prospects: Utilize LinkedIn’s active status indicator to target prospects who are currently online.
  2. Personalize Outreach Based on Profile Information: Quickly reference recent posts, shared articles, or mutual connections in the message.
  3. Send Timely Follow-Ups: Use the high response rate of InMail to schedule timely follow-ups based on initial engagement metrics.

Key Metrics and Analytics

To gauge the effectiveness of your campaigns, LinkedIn provides analytics tools that offer insights into:

  • Open Rates
  • Response Times
  • Message Sentiments

These metrics help refine your outreach strategy by identifying which types of messages resonate most with your audience.

By leveraging these advantages, LinkedIn InMail becomes a powerful tool in any B2B marketer's arsenal. Whether you're looking to save time or increase engagement rates, its features cater specifically to these needs.

Limitations of InMail

LinkedIn InMail is a powerful tool for B2B lead generation, leveraging LinkedIn's significant user base where 80% of B2B leads are sourced. This premium feature enables users to contact non-connections directly, facilitating time-saving and immediate messaging. However, there are notable limitations that can impact the efficiency and cost-effectiveness of your outreach strategy.

Pricing Structure

One major limitation is the cost associated with InMail. It operates on a credit-based system with a standard subscription costing $79.99 per month for 50 credits. Each message sent consumes a credit, making the channel relatively expensive compared to alternatives like email, which often offer free or lower-cost options.

  • Subscription Cost: $79.99/month
  • Credits Provided: 50 credits/month
  • Cost Per Message: Approximately $1.60 per message

This pricing model can add up quickly, especially if you're conducting large-scale outreach campaigns or need to send follow-up messages.

Follow-up Limitations

The credit usage per message also imposes restrictions on follow-ups. Unlike email, where you can send unlimited follow-ups to nurture leads over time without additional cost, each InMail follow-up will deduct from your monthly credit allowance.

  • Follow-Up Constraints: Limited by available credits
  • Impact on Nurturing Leads: Potentially restricts effective lead nurturing due to cost implications

This can be particularly limiting in B2B contexts where multiple touchpoints are often required to convert leads into clients.

These limitations highlight key considerations when choosing between LinkedIn InMail and email for your outreach efforts. Understanding these constraints helps in making an informed decision tailored to your specific needs and budget.


Exploring Email as an Outreach Channel

Advantages of Email Outreach

Cost-effectiveness

Utilizing email for outreach stands out for its cost-efficiency. Numerous email marketing tools provide free plans or highly affordable options. Platforms like Snov.io offer free basic services, allowing businesses to conduct cold outreach without significant financial investment. For those requiring more advanced features, premium plans remain budget-friendly compared to LinkedIn InMail.

Unlimited Follow-up Opportunities

Email marketing allows for unlimited follow-ups, a critical advantage when nurturing leads. Unlike LinkedIn InMail, where each message costs a credit, email platforms let you build long-term relationships without recurring costs per interaction. This flexibility enables continuous engagement through:

  • Automated drip campaigns
  • Personalized follow-up sequences
  • Trigger-based emails

For instance, using tools like Snov.io Email Drip Campaigns, you can set up automated sequences that send pre-defined messages based on user actions or time intervals, ensuring your prospects are consistently engaged. Additionally, you could explore cold email automation options from platforms like Pipl.ai which offer features such as unlimited email accounts and advanced personalization.

Limitations of Email Outreach

Open and Response Rates

While email marketing is cost-effective and provides unlimited follow-ups, it faces challenges in open and response rates. Typical email open rates hover around 21.6%, with response rates ranging between 1-10%. These figures contrast sharply with LinkedIn InMail's higher engagement metrics (57.5% open rate and 10-25% response rate). Achieving desired results often requires:

  • Crafting compelling subject lines
  • Personalizing content to resonate with recipients
  • Segmenting your audience for tailored messaging

Challenges in Segmentation and Personalization

Effective email outreach demands precise segmentation and personalization, which can be labor-intensive. Without proper segmentation, broad email blasts can seem impersonal and irrelevant, reducing engagement rates. To overcome this:

  • Use data enrichment tools to gather detailed information about your prospects
  • Employ advanced segmentation techniques to create targeted lists
  • Leverage personalization tokens to tailor messages dynamically

Platforms like Snov.io offer built-in data enrichment and validation features that facilitate hyper-personalized outreach campaigns.

Practical Examples

Example 1: Imagine you’re targeting a specific industry segment such as SaaS companies. You can use Snov.io to import a list of potential leads, enrich the data with relevant details (e.g., company size, job title), and create personalized email sequences tailored to their needs and pain points.

Example 2: If you're running a campaign targeting decision-makers in fintech, segment your list based on their role (e.g., CTOs vs. CFOs) and craft unique messages for each group addressing their specific concerns.

Free Tools for Effective Email Marketing

Several free tools enhance the effectiveness of email marketing:

  1. Snov.io Email Tracker: Monitor opens, clicks, and responses.
  2. HubSpot CRM: Manage contacts and track interactions without cost.
  3. Mailchimp Free Plan: Send up to 10,000 emails monthly with basic analytics.

These tools provide essential functionalities at no cost, making them ideal for startups and small businesses looking to optimize their outreach efforts.

Email marketing remains a powerful channel for B2B prospecting due to its cost-effectiveness and ability to facilitate ongoing engagement through unlimited follow-ups. While it has limitations in open rates and the need for meticulous segmentation

Limitations of Email Outreach

While email marketing is a powerful tool for large-scale campaigns and personalized messages, it comes with its own set of challenges:

1. Typical Open Rates and Response Rates

On average, email open rates hover around 21.6%, and response rates range from 1-10%. These figures highlight a significant hurdle in achieving desired engagement levels. Many emails end up in spam folders or are simply ignored, making it difficult to capture the recipient's attention effectively.

2. Challenges in Segmentation and Personalization

Email marketing platforms provide various tools for segmentation and personalization, but executing these strategies effectively can be complex. Without precise targeting, your messages may not resonate with the intended audience. This impacts the overall email marketing effectiveness, especially in cold outreach situations where recipients do not have prior knowledge of your brand.

However, there are ways to improve these metrics. For instance, utilizing a service like pipl.ai's Email Warmup feature can significantly enhance your email success rate. This tool ensures that your cold emails always hit the inbox by utilizing a private warm-up pool, AI-driven content matching, and human-like behavior to achieve a 99.7% average inbox hit score. Such features can be particularly beneficial for businesses looking to enhance email effectiveness and reduce spam rates.

Email remains a universal outreach tool with benefits like cost-effectiveness and unlimited follow-ups; however, these limitations pose challenges that can impact campaign success. By understanding these constraints and leveraging available tools, you can better navigate the decision of whether to use LinkedIn InMail or email for your outreach efforts.


Comparing LinkedIn InMail and Email Outreach

Price Comparison

Understanding the cost of outreach channels is crucial for budget-conscious businesses. Let's break down the costs associated with LinkedIn InMail vs. Email.

LinkedIn InMail Costs

LinkedIn offers a premium feature called InMail, which allows users to send messages to individuals outside their network. Here's how the pricing stacks up:

  • Subscription Cost: $79.99/month for 50 credits.
  • Credit Usage: Each InMail message uses one credit, meaning you pay per message sent.
  • Follow-Up Costs: Sending follow-ups requires additional credits, potentially driving up costs.

While InMail can be effective, especially for reaching highly engaged professionals, the cost per message can add up quickly, particularly if you're planning extensive outreach campaigns.

Email Outreach Costs

Email remains a popular choice for B2B prospecting due to its cost-effectiveness and scalability. Here’s why email might be easier on your budget:

  • Free Plans: Many email marketing tools offer free plans with basic features. For example, Mailchimp’s free tier allows up to 2,000 contacts and 10,000 emails per month.
  • Affordable Paid Plans: Even advanced features typically come at a fraction of the cost compared to LinkedIn InMail. Tools like Snov.io offer plans starting from as low as $33/month for 1,000 credits.
  • Unlimited Sending: Most email platforms do not charge per message. Instead, they base their pricing on the number of subscribers or emails sent per month.

Affordability Advantage

When comparing both channels' costs, email outreach generally provides more bang for your buck. Here are some key points:

  • Lower Entry Cost: With free plans and low-cost paid options, email marketing tools are accessible to businesses of all sizes.
  • Unlimited Follow-Ups: Unlike InMail's credit-based system, email platforms often allow unlimited follow-up messages without extra charges.
  • Scalability: Email systems support large-scale campaigns without dramatically increasing costs.

For businesses looking to maximize their outreach while keeping expenses in check, email is typically the more affordable and scalable option.

Summary Table

Feature LinkedIn InMail Email Outreach Subscription Cost

$79.99/month for 50 credits

Free plans available; Paid plans start <$33/month

Cost Per Message

1 credit/message

Generally unlimited

Follow-Up Costs

Additional credits needed

Included in most plans

Scalability

Limited by credits

Highly scalable

Understanding these cost dynamics helps you choose the right channel based on your budget and outreach goals.

Follow-ups

Effective follow-up strategies are crucial in keeping leads interested and developing relationships with them. When looking at LinkedIn InMail and Email, it's clear that there are differences in how each platform handles follow-ups.

Email Follow-ups:

  1. Unlimited Follow-ups: One of the standout features of email outreach is the ability to send unlimited follow-up messages. This flexibility allows you to nurture leads over time without worrying about additional costs.
  2. Automated Sequences: Emails can be scheduled and automated using tools like Snov.io Email Drip Campaigns, enabling seamless follow-ups that keep prospects engaged based on their behavior and responses.

LinkedIn InMail Follow-ups:

  1. Credit-Based System: InMail operates on a credit system, where each message sent deducts one credit from your monthly allowance. With plans starting at $79.99/month for 50 credits, this can limit the number of follow-up messages you can send.
  2. Limited Flexibility: Unlike email, InMail's credit usage per message can restrict your ability to maintain continuous communication with prospects. This limitation may hinder long-term nurturing efforts.

Key Takeaway:

The cost of InMail vs. email becomes a crucial factor when planning your follow-up strategy. While email offers unparalleled flexibility with unlimited follow-ups and automation options, LinkedIn InMail's credit-based system imposes constraints that could affect your outreach effectiveness.

By understanding these differences, you can better tailor your outreach channels to fit your specific needs and ensure continuous engagement with your prospects.

Analytics Capabilities

When comparing LinkedIn InMail and Email as outreach channels, analytics capabilities play a significant role in determining the effectiveness of each platform.

Email Marketing Platforms:

  • Comprehensive Tracking: Email marketing tools like Snov.io, Mailchimp, and HubSpot offer detailed tracking features. These platforms provide insights into open rates, click-through rates, bounce rates, and conversion metrics.
  • Real-Time Data: Email analytics allow you to monitor campaigns in real-time. This enables quick adjustments to improve performance.
  • Segmentation and Personalization: Advanced segmentation options help tailor messages based on user behavior and demographics. Personalization increases engagement, leading to higher response rates.
Example: Snov.io offers built-in data enrichment and validation, ensuring your emails reach the right inboxes.

LinkedIn InMail:

  • Basic Analytics: LinkedIn provides basic metrics such as open rates and response rates. However, these are often part of premium features requiring a subscription to LinkedIn Sales Navigator.
  • Engagement Insights: While InMail shows when recipients are active, the depth of analytics is limited compared to email marketing tools.
  • Credit-Based System: The use of credits per message can restrict the volume of data you can gather quickly, impacting your ability to refine outreach strategies based on comprehensive analytics.
Note: LinkedIn Sales Navigator allows for approximately 100 InMails per month, limiting large-scale analysis.

Key Takeaway:

Email marketing platforms outshine LinkedIn InMail in terms of analytics capabilities. With detailed tracking features, real-time data monitoring, and advanced segmentation options, email provides a robust framework for understanding your outreach performance and optimizing campaigns accordingly. Furthermore, leveraging AI-driven data enrichment can further enhance the effectiveness of your email outreach by ensuring that your messages reach the right audience with personalized content.

Timing and Engagement Rates

When comparing LinkedIn InMail and Email as outreach channels, timing and engagement rates are crucial. Each platform has its own advantages that can greatly affect the success of your campaign.

Engagement Metrics Analysis

LinkedIn InMail
  • Open Rate: 57.5%
  • Response Rate: 10-25%

LinkedIn InMail tends to have higher engagement metrics because it is used in a professional setting. Users usually check LinkedIn during work hours, which means your message will be seen quickly. The premium nature of InMail also adds credibility, resulting in better open and response rates.

Email Outreach
  • Open Rate: 21.6%
  • Response Rate: 1-10%

Email has a wider reach but lower engagement metrics. However, you have the flexibility to send emails at different times to find out when your audience is most likely to open them, which could improve these rates.

Influencing Factors

Several factors influence these engagement metrics:

Timing:

  • InMail:
  • Messages are more likely to be seen during business hours.
  • LinkedIn shows active statuses, helping you target prospects when they are online.
  • Email:
  • Allows for A/B testing to find the best send times.
  • Can be scheduled according to time zones for global campaigns.

Audience Targeting Strategies:

  • InMail:
  • Directly reaches professionals within their working context.
  • Filters like job title and industry enhance precise targeting.
  • Email:
  • Segmentation capabilities allow for highly personalized campaigns.
  • Tools like Snov.io enable automated follow-ups based on user actions.

Choosing between LinkedIn InMail and Email depends on your specific outreach goals and audience behavior. Understanding these differences helps you create a more effective strategy that takes advantage of each platform's strengths.

Prospect Segmentation

Effective prospect segmentation can be a game-changer in outreach strategies. Let's compare how LinkedIn InMail and Email stack up in this critical area.

Email Segmentation:

  • Advanced Targeting Techniques: Email marketing platforms offer robust segmentation capabilities. You can divide your audience based on demographics, behavior, engagement history, and more.
  • Personalized Messaging: Tailor messages to specific segments, enhancing relevance and engagement. Tools like Snov.io enable hyper-personalization with text, images, GIFs, and videos.
  • Dynamic Content: Adapt your email content dynamically to fit the recipient's profile, increasing the chances of conversion.

LinkedIn InMail Segmentation:

  • Limited by Network: InMail’s segmentation is less flexible. Your ability to target prospects is constrained by LinkedIn’s network structure.
  • Basic Filters: While LinkedIn allows some filtering based on industry or job title, it lacks the nuanced segmentation capabilities found in email platforms.
  • Manual Personalization: Each message often requires manual customization, which can be time-consuming and less scalable.

Comparative Analysis:

  • Email Wins in Flexibility: When it comes to outreach channels comparison, email offers unparalleled flexibility. Advanced targeting techniques allow for precise segmentation that boosts campaign performance.
  • LinkedIn’s Niche Strengths: Despite its limitations, LinkedIn InMail excels in reaching professionals within specific industries or roles directly. This makes it valuable for highly-targeted outreach where precision is crucial.

In the battle of LinkedIn InMail vs. Email, the choice depends on your campaign goals. If personalized communication at scale is your priority, email's advanced segmentation capabilities make it a powerful tool. For targeted professional outreach within a defined network, LinkedIn InMail provides a strategic advantage despite its constraints.

Automation Tools

In the dynamic world of B2B outreach, automation is a game-changer, significantly boosting efficiency and effectiveness. This section dives into the automation capabilities of LinkedIn InMail and Email to help you understand how each platform can streamline your outreach processes while maintaining a personalized touch.

LinkedIn InMail Automation

LinkedIn offers limited but impactful automation tools:

  • LinkedIn Automation Tools: Platforms like LinkedHelper allow you to automate connection requests and follow-up messages. These tools are designed to mimic human behavior, ensuring your account stays compliant with LinkedIn's policies.
  • Engagement Tracking: Track the performance of your InMail campaigns through LinkedIn’s analytics to measure engagement rates and adjust strategies accordingly.

Despite these features, InMail's automation capabilities are relatively basic compared to email. The focus remains on maintaining personal interaction, which can be both a strength and a limitation.

Email Automation

Email marketing platforms elevate automation to another level, providing comprehensive options that cater to various outreach needs:

  • Scheduled Emails: Platforms like Snov.io allow you to schedule emails in advance, ensuring timely delivery without manual intervention.
  • Automated Follow-Up Sequences: Set up drip campaigns that automatically send follow-up emails based on user interactions or predefined triggers.
  • Personalization at Scale: Advanced tools enable hyper-personalization through dynamic content blocks, allowing each recipient to receive tailored messages even within bulk campaigns.
  • Integrated Analytics: Detailed insights into open rates, click-through rates, and conversion metrics help refine your outreach strategy continuously.

Comparative Analysis

When comparing the cost of InMail vs. email, Email stands out for its affordability and robust feature set. While InMail provides essential automation tools suitable for highly targeted outreach, Email's extensive automation capabilities make it ideal for scalable campaigns.

Automation tools in outreach channels not only save time but also ensure consistency and precision. By leveraging these tools correctly, your outreach campaigns can achieve higher engagement rates while reducing manual workload.


Best Practices for Successful Outreach on Both Platforms

Best Practices for LinkedIn InMail

Keeping messages concise: Aim for less than 400 characters. Deliver value upfront without overwhelming recipients with too much information.

Crafting impactful subject lines: Subject lines should grab attention immediately. Use no more than 8 words since most people scan their inbox quickly before deciding if something is worth opening.

Personalization techniques specific to InMail:

  • Mention mutual connections.
  • Reference relevant industry insights from the recipient's profile.
  • Highlight shared interests or recent achievements.

These personalization tactics help establish rapport and increase the likelihood of a positive response.

Timing is crucial: Avoid sending InMails during weekends to improve response rates.

Introduce yourself clearly: Provide a brief introduction within the message to build credibility and trust.

Effective Email Strategies

Segmentation: Divide your prospect list into targeted segments. Tailored messages are far more effective than generic blasts.

Automated follow-ups: Utilize email automation tools to schedule follow-up sequences, ensuring your outreach remains consistent without manual effort.

Personalized content: Include dynamic content like the recipient’s name, company, and recent activities. This can significantly boost engagement.

Impactful subject lines: Keep them concise and compelling. An engaging subject line can make the difference between an opened email and one sent straight to trash.

Value-driven messaging: Lead with value. Explain how your solution addresses specific pain points or opportunities for your prospect.

Analytics tracking: Use email marketing platforms with robust analytics tools to measure open rates, click-through rates, and responses. Adjust your strategy based on these insights for continuous improvement.

By incorporating these best practices, you can optimize your outreach efforts on both LinkedIn InMail and email platforms, increasing engagement and driving better results.

Best Practices For Email Outreach

To maximize your success with email outreach, consider these effective strategies designed to drive engagement and conversions.

Segmenting Prospects for Targeted Messaging

  • Identify Needs and Pain Points: Conduct thorough market research to segment your prospects based on their specific needs and pain points. This enables you to tailor your communications effectively rather than adopting a one-size-fits-all approach.
  • Personalized Value Propositions: Customize your messages with personalized value propositions that resonate with each segment, ensuring relevance and increasing the likelihood of engagement.

Crafting Impactful Subject Lines

  • Short and Compelling: Aim for subject lines under 8 words to capture attention quickly. Use persuasive language that teases the value inside without giving too much away.
  • A/B Testing: Implement A/B testing for different subject line variations to determine which ones yield higher open rates. Use data-driven insights to continuously refine your approach.

Performance Analysis Tools

  • A/B Testing Messaging: Beyond subject lines, A/B test different versions of your email content. Track metrics such as open rates, click-through rates, and conversions to identify the most effective messaging.
  • Focus on Outcomes: While metrics are important, prioritize tangible outcomes like conversions or sales. Ensure your performance analysis translates into actionable insights that drive real business results.

Utilizing Personalization Techniques

  • Dynamic Content: Incorporate dynamic content that personalizes emails based on recipient data, such as their name, company, or recent interactions.
  • Behavioral Triggers: Set up automated campaigns triggered by specific actions taken by prospects, such as downloading a resource or visiting a key page on your website.

By implementing these best practices, you'll create targeted messages that resonate with your audience while leveraging advanced tools for performance analysis and continuous improvement.


FAQs (Frequently Asked Questions)

What are the primary differences between LinkedIn InMail and Email as outreach channels?

LinkedIn InMail allows for immediate messaging to active connections, which can increase engagement chances. In contrast, Email offers unlimited follow-up opportunities and is generally more cost-effective, making it suitable for larger-scale campaigns.

What are the advantages of using LinkedIn InMail for B2B outreach?

The main advantages of LinkedIn InMail include time-saving aspects, the ability to message active connections instantly, and a higher likelihood of engagement due to the professional nature of the platform.

What limitations should I consider when using LinkedIn InMail?

Limitations of LinkedIn InMail include its cost structure ($79.99/month for 50 credits) and restrictions on follow-ups due to credit usage per message, which may hinder your ability to nurture leads effectively.

How does Email compare in terms of cost-effectiveness for outreach?

Email is often more cost-effective than LinkedIn InMail, as many email marketing tools offer free plans or affordable options. This allows businesses to conduct outreach without incurring high costs per message.

What best practices should I follow for effective outreach on both platforms?

For LinkedIn InMail, keep messages concise (under 400 characters), craft impactful subject lines (less than 8 words), and personalize messages by mentioning mutual connections or relevant insights. For Email, focus on segmentation, use automation tools for follow-ups, and ensure content is tailored to your audience's needs.

How can I measure the effectiveness of my outreach efforts on these channels?

You can measure effectiveness through analytics capabilities available on both platforms. For Email, track open rates (typically around 21.6%) and response rates (1-10%). For LinkedIn InMail, monitor engagement metrics such as connection requests accepted and replies received to gauge success.

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