In the dynamic and competitive world of business, understanding market potential is crucial for strategic planning and growth. One of the key metrics in market analysis is the Serviceable Obtainable Market (SOM). This article delves into what SOM is, how it differs from other market metrics, its importance, methods of calculation, and its applications in business strategy.
The Serviceable Obtainable Market (SOM) is an estimate of the portion of revenue within a specific product segment that a company can realistically capture. It is derived from the Serviceable Available Market (SAM) and takes into account the company’s current market share, competition, resources, and sales capabilities. SOM provides a realistic target for what a business can achieve within a given market.
To fully grasp the concept of SOM, it is essential to differentiate it from two related market metrics: Total Addressable Market (TAM) and Serviceable Available Market (SAM).
Understanding and accurately defining your SOM is vital for several reasons:
SOM provides a realistic basis for strategic planning, allowing businesses to set achievable goals and allocate resources effectively. It helps identify which segments of the market are worth targeting based on current capabilities and competitive advantage.
For startups and growing businesses, SOM is crucial for attracting investors. Investors look for realistic market opportunities that a business can capture in the near term, making SOM a key factor in funding decisions and business valuations.
Knowing your SOM helps in crafting targeted marketing and sales strategies. By understanding which parts of the market are obtainable, businesses can tailor their messaging, distribution channels, and sales efforts to maximize impact and conversion rates.
SOM helps businesses allocate their resources efficiently. By focusing on the most obtainable parts of the market, companies can ensure that their efforts and investments yield the highest returns.
Calculating SOM involves several steps, each requiring a thorough understanding of the market and the business's capabilities. Here’s a step-by-step guide:
Start by estimating the TAM for your product or service. This involves identifying the total market demand if there were no constraints on your ability to serve the entire market. Use industry reports, market research, and data analysis to determine the TAM.
From the TAM, determine the SAM by identifying the segments of the market that your business can realistically target and serve with its current products, services, resources, and capabilities.
Evaluate your current market share within the SAM and analyze the competitive landscape. Identify key competitors, their market positions, and their strengths and weaknesses relative to your business.
Based on the analysis of market share and competition, estimate the portion of the SAM that your business can realistically capture. This involves considering factors like sales capabilities, marketing reach, brand strength, and competitive differentiation.
Assume a company sells a specialized software solution for the healthcare industry. The TAM for healthcare software in the U.S. is estimated to be $10 billion. The company targets mid-sized hospitals in urban areas, which account for 30% of the total market, making the SAM $3 billion. The company estimates it can realistically capture 10% of the SAM, resulting in an SOM of:
SOM=SAM×Market Share EstimateSOM=SAM×Market Share Estimate SOM=$3 billion×0.10SOM=$3 billion×0.10 SOM=$300 millionSOM=$300 million
When entering a new market, understanding the SOM helps businesses assess whether the market is large enough to justify the investment. It ensures that companies are targeting segments where they can realistically compete and grow.
SOM analysis can inform product development strategies by identifying unmet needs within obtainable market segments. This allows businesses to tailor their products or services to better meet the demands of their target audience.
By analyzing the SOM, businesses can gain insights into the competitive landscape within specific market segments. This helps in identifying areas where competition is less intense and where there are opportunities for differentiation and market penetration.
For businesses looking to expand, SOM provides a roadmap for identifying new opportunities within existing markets or in new geographic regions. It helps in prioritizing expansion efforts based on the potential market size and serviceability.
Tracking performance against the SOM allows businesses to measure how effectively they are capturing their target market. This can provide valuable feedback for refining strategies and improving market penetration over time.
While SOM is a valuable metric, it can be challenging to define accurately due to several factors:
Accurate market data is crucial for estimating TAM and segmenting the market. In some industries, reliable data may be scarce or difficult to obtain, making it challenging to calculate SOM precisely.
Market conditions are dynamic and can change rapidly due to technological advancements, regulatory changes, or economic shifts. These changes can impact the serviceability of certain market segments, requiring continuous monitoring and adjustment of SOM estimates.
The presence and actions of competitors can significantly influence the serviceability of a market segment. Understanding and anticipating competitive moves is essential for accurately defining and adjusting the SOM.
Accurately assessing your own capabilities and limitations is crucial for realistic SOM estimation. Overestimating your ability to serve certain segments can lead to missed targets and wasted resources.
In conclusion, the Serviceable Obtainable Market (SOM) is a critical metric for businesses aiming to make informed strategic decisions. By providing a realistic view of the market that a business can effectively capture, SOM helps in strategic planning, investment decisions, marketing strategy, and resource allocation. While calculating SOM involves challenges, it is an invaluable tool for driving business growth and achieving competitive advantage.
Days Sales Outstanding (DSO) is a financial metric that measures how quickly a company collects payment after a sale has been made.
Data encryption is a security method that encodes information, making it accessible only to users with the correct encryption key.
The business-to-business-to-consumer (B2B2C) model is a partnership where businesses sell products to retailers while also gaining valuable data directly from the consumers who purchase those goods.
Conversational Intelligence is the utilization of artificial intelligence (AI) and machine learning to analyze vast quantities of speech and text data from customer-agent interactions, extracting insights to inform business strategies and improve customer experiences.
Email engagement is a measure of how subscribers interact with your email marketing campaigns, estimated by monitoring metrics like open rate, click-through rate (CTR), unsubscribe rate, and more.
Interactive Voice Response (IVR) is an automated phone system technology that enables incoming callers to access information through a voice response system of pre-recorded messages without speaking to an agent.
Remote sales, also known as virtual selling, is a sales process that allows sellers to engage with potential buyers remotely, typically through various virtual channels like email, video chat, social media, and phone calls.
A digital strategy is a plan that maximizes the business benefits of data assets and technology-focused initiatives, involving cross-functional teams and focusing on short-term, actionable items tied to measurable business objectives.
Forward revenue refers to the projected revenue a company expects to earn in future periods, such as upcoming quarters or fiscal years.
Dynamic data, also known as transactional data, is information that is periodically updated, changing asynchronously over time as new information becomes available.
A mid-market company is a business with annual revenues ranging from $10 million to $1 billion, depending on the industry.
Scalability refers to the capability of computer applications, products, or organizations to maintain optimal performance as their size or workload increases to meet user demands.In the realm of technology and business, scalability is a fundamental concept that determines how effectively systems, applications, or organizations can adapt and grow in response to increased demand or workload. This article delves into the meaning of scalability, its importance, different types, examples, and strategies to achieve scalability in various contexts.
GDPR Compliance refers to an organization's adherence to the General Data Protection Regulation (GDPR), a set of data protection and privacy standards for individuals within the European Union.
Price optimization is the process of setting prices for products or services to maximize revenue by analyzing customer data and other factors like demand, competition, and costs.
A call disposition is a concise summary of a call's outcome, using specific tags or values to log the result.
